JCQ regulations require centres to have written policies/procedures in place as detailed in The Exams Office Policy Checklist (see below). These policies may be checked during a general inspection visit by the JCQ Centre Inspection Service (CIS) or during additional inspection visits as deemed appropriate by the CIS
It is the responsibility of the senior leadership team to ensure that these policies are in place
Each academic year, The Exams Office produces a Exam Policy/Procedures Checklist which highlights the policies required by JCQ regulations, those which are required for inspection purposes and the policies which may be created as good practice or to address specific issues within a centre (e.g. late arrival, managing behaviour, food and drink, etc.)
Policy Generator Tool
If your centre has a membership to The Exams Office, you can access the Policy Generator Tool. This is an interactive online tool designed for centres to build exam related policy/procedure documents – access to the tool is included within your centre membership to The Exams Office
Login to The Exams Office Hub to access the tool
What the tool offers
The tool allows interaction with templates to personalise policies/procedures for use in member centres.
Once a policy is created within the Policy Generator Tool, it can be amended and updated as many times as required, and will save centres considerable time when completing the annual task of updating all exams-related policies and procedures.
What the tool contains
The following interactive exams-related policy/procedure templates are included within the Policy Generator Tool:
- Access Arrangements Policy
- Access to Scripts, Reviews of Results and Appeals Procedures
- Alternative Rooming Arrangements Policy (Exams)
- Candidate Absence Policy
- Candidate Identification Procedure
- Candidate Late Arrival Policy
- Certificate Issue Procedure and Retention Policy
- Complaints Policy (Exams)
- Conflicts of Interest Policy (Exams)
- Emergency Evacuation Policy (Exams)
- Escalation Process
- Exam Contingency Plan
- Exams Archiving Policy
- Food and Drink Policy (Exams)
- Internal Appeals Procedure (Access arrangements, special consideration and other administrative issues)
- Internal Appeals Procedure (Internal assessment decisions)
- Internal Appeals Procedure (Reviews of Results and Appeals)
- Leaving the Examination Room Policy
- Lockdown Policy (Exams)
- Malpractice Policy (Exams/Assessments)
- Managing Behaviour Policy (Exams)
- Non-examination Assessment Policy
- Overnight Supervision Arrangements Policy
- Special Consideration Policy
- Word Processor Policy (Exams)
Exam policy templates
A selection of (Word version) Exam policy templates are also provided by The Exams Office within their suite of Key Documents within the hub
Please note, that some policies which are required for JCQ inspection purposes may form part of ‘centre-wide’ policies (such as, Child Protection/Safeguarding, Data Protection, Equalities and Whistleblowing). These policies are provided as Word templates to allow for easier inclusion into centre-wide documents.